De-Escalation for Transit Operators In this course transit professionals will learn tools for managing their emotional states, so they can stay centered under stress; Learn ways to more effective connect and build rapport with riders and de-escalate tense situations more effectively Enroll for free
1 State Management De-Escalation Lesson # 1 De-Escalation# 2 De-Escalation# 3 De-Escalation # 4 Lesson 5 De-Escalation # 6 2 De-Escalation & SHOWTIME De-Escalation # 7 Lesson # 8 Lesson # 9 De-escalation lesson # 10 De-Escalation Lesson # 11 De-Escalation Quiz 3 Congratulations & Thank You Congratulations, Thank You & Free Gift
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